TERMS AND CONDITIONS OF USE

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These are the full Terms and Conditions for the Customer’s use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.

 

Introduction

 

This website is owned and operated by Corvus Moon registered in England and Wales at the following address: 2nd Floor, Pearl House, Commondale Way, Bradford, BD4 6SF. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and Conditions.

 

Corvus Moon reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.

 

Forming a Contract

 

When the Customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, Corvus Moon will send the Customer a confirmation email illustrating that order in detail, including the price for delivery. The confirmation email that Corvus Moon sends is neither a guarantee nor an invoice.

 

A contract between the Customer and Corvus Moon will come into existence when Corvus Moon charges the Customer’s credit or debit card for the purchase of the product.

 

Pricing

 

All prices on this website are in £ sterling and include V.A.T. where appropriate.

 

Availability

 

Where a release date is listed on this website, that date is subject to change in accordance with the information received from the supplier of the item. Corvus Moon will not be held responsible if that item is delayed, brought forward, or cancelled, or if the content or cover art has changed. Where a new release is cancelled, Corvus Moon will cancel the Customer’s order and no costs will be charged to the Customer’s account.

 

Delivery and Shipping

 

Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart, which is inclusive of these charges. Shipping rates are calculated by the size and weight of the item(s) being shipped. Corvus Moon will endeavour to deliver the product to the Customer as soon as possible, in accordance with the Delivery Policy as detailed on this website.

 

All deliveries will be made to the address that the Customer gives for the delivery of the product.

 

Corvus Moon reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Corvus Moon will inform the Customer as soon as possible.

 

Corvus Moon will not be liable to the Customer in the event that Corvus Moon is prevented by circumstance from delivering the product that the Customer has ordered.

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The Customer should be aware that, when goods are shipped internationally, they are subject to opening and inspection by Customs authorities.

 

Right to Cancel

 

The Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Corvus Moon in writing. In the event that the Customer has unsealed the packaging on a CD, DVD, or audiotape, the Customer’s right to cancel no longer applies.

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Should a customer wish to invoke their right to cancel on any other item, the product must be returned to Corvus Moon in its original packaging and in a resalable condition with all seals and wrappings.

 

In this instance, the Customer undertakes the responsibility to return that product to Corvus Moon. Corvus Moon will refund the cost of the item, but will not refund any postal charges paid by the Customer as part of their initial order.

 

The Customer must return the item to Corvus Moon within 14 days of receipt to qualify for a refund.

 

Defective Goods

 

In the event that an item is defective, faulty or sent in error by Corvus Moon, the customer should contact Corvus Moon to arrange the return of the item The Customer should use and include all the original packaging to return their item/s to Corvus Moon.

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Corvus Moon will offer a replacement for the same product/s that were faulty or damaged. Where we cannot offer a replacement we will refund the cost of the item/s and postage where applicable.

 

The Customer must return the item/s to Corvus Moon within 14 days of receipt for faulty, damaged or defective goods to qualify for a refund.

 

Intellectual Property

 

All content of this website is the property of Corvus Moon and is protected by intellectual property and copyright laws. The Customer may access any part of this website and download or copy material for personal use only. The Customer may not download or copy material for use in conjunction with any other website or business. Corvus Moon retains the copyright for such material, or, where the owners of the material have licensed that material to Corvus Moon the copyright is retained by the owners themselves.

 

The customer may not remove any copyright, trademark, or intellectual property notice contained in original material from any material downloaded from this website.

 

All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark.

 

Data Protection

 

Personal details provided by the Customer to Corvus Moon through this website will only be used in accordance with the Privacy Policy of Corvus Moon. The Customer should read the Privacy Policy before using this website. By providing personal details to Corvus Moon, the Customer is consenting to the use of those details in accordance with the Privacy Policy as laid out on this site.

 

Other Information

 

The Customer must be over 18 years of age to buy a product from this website.

 

Corvus Moon reserves the right to correct any errors on this website, including description and image. Corvus Moon reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged.

 

Corvus Moon reserves the right to decline to supply any individual or company without explanation.

 

Corvus Moon reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation.

 

It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. Corvus Moon will prosecute any Customer caught wilfully entering a fictitious order to the fullest extent of the law.

 

If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect.

 

The failure of Corvus Moon to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

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Corvus Moon will often advertise ‘pre-order’ items with a long lead-time from the supplier. We will pay your commission to you once the item has been delivered to the customer and the transaction has been successfully completed.